Vietnam court orders ride-hailing app to compensate taxi firm

People wait for the start of ride-hailing company Grab's fifth anniversary news conference in Singapore June 6, 2017. — Reuters pic
People wait for the start of ride-hailing company Grab’s fifth anniversary news conference in June 6, 2017. — Reuters pic

HANOI, Dec 28 — A court today ordered ride-hailing app Grab to pay a cab company more than US$200,000 (RM833,600) for losses incurred due to competition — a judgement blasted by the firm as “a giant step backwards” for the country’s tech community.

The Singapore-based app, which launched in Vietnam in 2013, has been embroiled in a lawsuit with Vinasun, a major taxi provider in the south of the country, since May 2017. 

Vinasun blamed profit losses amounting to US$1.8 million on its rival’s entry into the market.

A court in Ho Chi Minh City ruled today that Grab must compensate Vinasun US$206,000 in damages for “having seriously violated the law on transport business”, a court clerk told AFP. 



A local news outlet, which serves as a mouthpiece for the city’s department of justice, said Grab’s “activities caused losses to Vinasun”. 

But since there was a lack of concrete evidence to prove that Grab was the sole reason for the Vietnamese company’s losses, the judge said there were no grounds to demand the full US$1.8 million compensation, according to the news outlet. 

Grab is South-east Asia’s most dominant ride-share company, operating across eight countries in a fast-growing sector with increasing competition. 

The judgement sets a “bad precedent”, said the company’s Vietnam head Jerry Lim, allowing traditional companies to sue its competitors “instead of constantly innovating through technology to remain relevant” in the country’s vibrant tech industry.

“…This is a defeat and giant step backwards for Vietnam’s hardworking entrepreneurs and tech talents,” he said in a statement. 

“It is unfortunate that Vinasun’s anti-competitive tactics as a reaction to their declining business profits have somehow prevailed.”

He added the company was “intrigued” by the verdict, given the lack of “direct causal relationship” between Vinasun’s losses and Grab’s business activities.

Grab will be appealing to seek a reversal of the court’s decision, and is also preparing to launch a defamation lawsuit against Vinasun “if there is no retraction of the baseless allegations made”. 



Vinasun could not be reached for comment today.

Grab’s ambitious ascent has not been without issues. Earlier this year the Competition and Consumer Commission in Singapore fined Grab and fellow ride-hailing app a total of US$9.5 million for merging — a move it said substantially reduced competition in the island nation. 

The region’s ride-hailing market is expected to be worth US$20 billion by 2025, according to research by Google and Singapore investment vehicle Temasek. — AFP

Source: The Malay Mail Online





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